Banyan Tree Macau

4.6
Location
Cleanliness
Serve
Price
Review

⏰ 0:00 - 24:00

💵 CN¥2,127 - CN¥4,171

🌏 Avenida Marginal Flor de Lotus, Macau Macau China (View map)

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Location / Nearby Banyan Tree Macau

Room type

  • Non-smoking rooms

  • Suites

  • Family rooms

Language spoken

Chinese

Number of rooms

256

About us

Take in breathtaking views of Macau's skyline in your own private sanctuary where peace and tranquillity awaits you. The first high-rise urban resort in Macau features private indoor Relaxation Pools in all suites and resort villas complete with their own gardens and personal swimming pools, Banyan Tree will change the way you imagined high-rise living. In this instance, seeing is truly believing.
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Image Banyan Tree Macau

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HUANG A
⏳ 11-2021
4.9

banyan tree macau

very good room,SHERMAN and IVY cleaned my room... the room is very nice.. ,I like the hotel ,I have come for three times,I like the turndown gift sleep enhacer.. very good smell.. SHERMAN gave me extra gifts.
Olinda C
⏳ 11-2021
4.6

Relaxing and enjoyable

Couldn’t leave without writing a comment about how you all made us feel so welcome and relaxed. We really enjoyed our stay in your hotel. We had to mention one of you staff, ROBERT, that always had our room clean and very, very comfortable with small details... like our favorite oils and senses. Once again, thank you so much for everything. We really felt at home! Pedro and Olly
NezGC
⏳ 10-2021
4.7

Awesome birthday experience

This is one of the best hotels i have been. The services from check in, luggage service, in room dining, housekeeping and pool services are great! All of them went above and beyond my expectations. I checked in on my birthday so they gave me a complimentary birthday cake. For the 3 days and 2 nights ive stayed in this hotel. It was indeed awesome experience. Special thanks to Carlo, John frok concierge Miguel from front desk and the housekeeping who always been so nice and great assistance to our needs. Kudos to you! Thanks
bluelotus22
⏳ 11-2020
4.9

Excellent Stay, not your typical Macau customer service

Despite actually living in Macau for the past 10 years and experiencing staycations in many hotels here, I can say that none of them equalled or topped my family’s experience in Maldives and Cambodia — this was my belief until I experienced staying in Banyan Tree Macau. The ambience is very nice, it’s like a giant spa with the scent, decors and furnitures. My son who loves the water so much enjoyed the en-suite relaxation pool. I have been raving to my husband until now that I didn’t expect the kind of customer service we had at Banyan Tree. It is not typical of Macau. The front desk staff Fred was really efficient, kind and treated my son like a little VIP (we checked-in for my son’s birthday). The Housekeeping staff (Mika, Shernan, Aljohn, Mel, literally every single one who were on duty during our stay) were also very helpful and polite. Just the way our room was prepared each time we want back in was very thoughtful and careful. I wasn’t able to get their names but I really felt they were sincere and small talk wasn’t forced. The breakfast was very underwhelming with not a lot of options but my son had a memorable interaction with one of the male waiters who served our coffee which we will be talking about until he is older so that was still a win in that sense. Grand Resort Deck staff Chris was exceptional in his interaction with us especially my kids and gave great recommendations about the food. Overall it had been a very great stay — customer service was a breath of fresh air and ambience was truly relaxing. We will come back for sure! …
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